![]() There are many bugs, features that desire some work but that for some another day. #Indigo check in free#One simple and last question to product managers, why not generate a boarding pass instantly if somebody doing web check-in in the last 6 hours? Even those who chose auto-assigned seats deserve a free seat right? otherwise, it should not be called free web check-in. #Indigo check in software#Having a bug in any software system is a very usual thing, so if the team is willing to fix it, if possible I can help. I know, all these must be there in some terms and conditions that may states airlines are within their rights to not generate boarding passes.īut seeing it as a software system issue, there is some bug somewhere, that may be low level. There are many such possible cases for not generating it automatically. It also may not be supposed to run, then it should not be auto-assigned. The script that auto-assigned seat, did not run or failed to pick up my database entry, then bug in scheduler or load issue, certainly a critical issue.Depending on how you treat bug levels can be low, high. If such a request is 3 hours before and I suppose to collect the boarding pass from the counter(leave aside the meaning of web check-in), then the status should not be "auto-assigned", it should be "Collect boarding pass from the counter".That can be clearly seen in the history log or database history. I get an auto-assigned seat on my next flight based on the same web check-in of course 6 hours before the flight, so the web check-in request reached the server. My request did not reach the server, this is not possible, as I checked in from the browser and the status was showing "auto-assigned" seat in the mobile app, the same API calls from two different apps so it must be on the server.Here are some possible scenarios that I am trying to connect to the events. I accept it was my mistake to reach late, but one thing is not clear to me if I web checked-in then where is my boarding pass for that flight? Either no web check-in or boarding pass, a counter is nowhere in the picture, right? Airlines or Aiport may be within their rights to deny my entry/boarding but still, I deserve a boarding pass on the ground of web check-in within a time limit, right? or do I suppose to collect the boarding pass of web check-in from the counter? If it were the case where is such message/status, if I knew, I should have started earlier. When I said I already web-checked-in, they said you did not web check-in, there is no such request at our server. They said time is over and the counter is closed, you won't get the boarding pass, that was perfect reply according to rule. I reached 13:05 Hrs at the airport and asked the counter staff to give me the boarding pass, as I did not get it through email.I thought it must be some failure on the email system to send an email, but there was no assigned seat in the mobile app either. At 12:40 Hrs(1 hour before departure) the link was not working and I did not have any boarding pass.(In retrospect, I should have done that by paying extra money but as I used to get the boarding pass in auto-assigned mode earlier, so I ignored it). Due to some personal reason, I started late from home but keep checking the status in and boarding pass in email, there was no update, it was just showing select/modify seat(s) but as there was no free seat, I did not. #Indigo check in windows#I thought ok maybe I get it before 1 hour when all web check-in windows closed, but I did not.
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